Privacy Policy

Introduction

This Privacy Policy explains how ProGlobEx collects, uses and protects personal data provided through this website.

ProGlobEx is the commercial brand used by S&M, a Spanish company responsible for the operation of this website and the processing of personal data.

We are committed to processing personal data in a lawful, fair, transparent and secure manner, in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation, and applicable Spanish data protection legislation, including Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights.

1. Data Controller

The data controller responsible for the processing of personal data collected through this website is:

For any matter relating to personal data protection, you may contact us at:

contacto@proglobex.com

2. Personal Data We May Collect

Through this website, we may collect the following categories of personal data:

• Identification data, such as name and surname.
• Professional data, such as company, role or title.
• Contact data, such as email address and telephone number, if provided.
• Information voluntarily included in contact forms or enquiries.
• Technical data, such as IP address, browser type, device information and website usage data, where applicable.
• Cookie-related data, in accordance with our Cookie Policy.

We do not intentionally collect special categories of personal data through this website.

3. Purposes of Processing

We may process personal data for the following purposes:

• To respond to enquiries submitted through the website.
• To evaluate potential professional or commercial opportunities.
• To manage confidential conversations requested by users.
• To maintain business communications with interested parties.
• To operate, secure and improve the website.
• To comply with applicable legal obligations.
• To manage cookies and analytics, where consent has been provided.

We do not sell personal data to third parties.

4. Legal Basis for Processing

The legal basis for processing personal data may include:

• The user’s consent, when submitting a contact form or accepting non-essential cookies.
• The taking of steps prior to entering into a professional or commercial relationship.
• The legitimate interest of S&M in responding to enquiries, maintaining professional communications and protecting the security of the website.
• Compliance with legal obligations applicable to S&M.

Where processing is based on consent, the user may withdraw consent at any time.

5. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected.

• Contact form data will be retained for the time necessary to respond to the enquiry and manage any subsequent professional relationship.
• Business communications may be retained while a legitimate professional relationship or potential opportunity exists.
• Data required for legal, tax or contractual purposes may be retained for the legally required periods.
• Cookie-related data will be retained in accordance with the periods described in the Cookie Policy.

When personal data is no longer necessary, it will be deleted or anonymised, unless legal retention obligations apply.

6. Recipients of Personal Data

Personal data may be accessed by authorised personnel of S&M and by trusted service providers where necessary for the operation of the website and related services.

• Website hosting providers.
• Email and communication service providers.
• Analytics providers, where enabled.
• Legal, accounting or professional advisers, where necessary.
• Technology providers supporting website security and maintenance.

All third-party providers that process personal data on our behalf must provide appropriate confidentiality and data protection safeguards.

7. International Data Transfers

Some technology or analytics providers may process data outside the European Economic Area.

Where this occurs, S&M will seek to ensure that appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses or other mechanisms recognised under applicable data protection law.

8. User Rights

Users may exercise the following rights in relation to their personal data:

• Right of access.
• Right to rectification.
• Right to erasure.
• Right to restriction of processing.
• Right to object to processing.
• Right to data portability.
• Right to withdraw consent, where processing is based on consent.

To exercise these rights, users may contact:

contacto@proglobex.com

The request should include sufficient information to identify the user and process the request.

Users also have the right to lodge a complaint with the Spanish Data Protection Agency, the Agencia Española de Protección de Datos, through its official website: www.aepd.es.

9. Security Measures

S&M applies appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

However, no system can guarantee absolute security. Users should avoid sending highly confidential or sensitive information through website forms unless specifically requested through a secure channel.

10. Confidentiality

Given the nature of ProGlobEx’s activities, confidentiality is an essential part of our relationship with users, clients and professional contacts.

Any information submitted through this website will be treated with discretion and used only for the purposes for which it was provided, unless otherwise required by law.

11. Changes to this Privacy Policy

S&M may update this Privacy Policy from time to time to reflect legal, technical or operational changes.

The latest version will always be available on this website.